Privacy Policy
Privacy Policy
Last updated: 06. May 2025
1. Who We Are
This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase from HILLS, operated by 1337 CORP SLU, a company incorporated in Spain and acting as the data controller.
For all data-related queries or to exercise your rights under this policy, please contact us at:
customerservice@gadzhi.com
2. Information We Collect
We may collect and process the following types of personal data:
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Contact Information: name, email address, delivery and billing address, phone number (if provided)
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Order Information: products purchased, payment method, order history
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Technical Information: IP address, browser type, device type, time zone, pages visited
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Usage Information: site behaviour, referring URLs, marketing interactions
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Marketing Information: your preferences for receiving communications
We do not store full payment information. All transactions are securely processed via third-party platforms: PayPal, Apple Pay, and Google Pay.
3. How We Use Your Data
We use your personal data to:
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Process and fulfil your orders
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Communicate with you (order updates, customer service, etc.)
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Send marketing communications (if consented)
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Monitor usage and improve our website
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Detect and prevent fraud or abuse
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Comply with legal obligations
4. Legal Basis for Processing
We rely on the following legal grounds to process your data:
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Performance of a contract (to process your order)
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Your consent (for marketing communications)
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Legitimate interests (to maintain and improve our business and prevent fraud)
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Compliance with legal obligations
5. Third-Party Services and International Transfers
We share data with trusted third-party service providers:
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Payment processors: PayPal, Apple Pay, Google Pay
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Website host & eCommerce: Shopify
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Email marketing: Klayvio
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Analytics & advertising: Google Analytics, Facebook/Meta
Some of these providers are based outside the European Economic Area (EEA), including in the United States. Where your data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
6. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined above, including for legal, accounting, or tax obligations. Data related to orders may be kept for statutory record-keeping periods.
7. Your Rights Under GDPR
If you are located in the EEA, you have the right to:
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Access your personal data
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Correct or update your data
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Request deletion of your data
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Object to or restrict processing
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Request data portability
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Withdraw consent (where applicable)
To exercise these rights, contact: customerservice@gadzhi.com
8. Age Restriction
This website and our services are intended for use only by individuals aged 18 or older. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected data from a minor, please contact us so we can delete it promptly.
9. Security Measures
We implement appropriate technical and organisational measures to safeguard your personal data. However, no online service can be completely secure, and we cannot guarantee absolute security of your data.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the "Last updated" date. Where appropriate, we may notify you via email or other contact methods.
11. Contact
For any questions, concerns, or data protection requests, please contact:
customerservice@gadzhi.com
SHIPPING & DELIVERY
Testing the content
Follow the journey of your eyewear with ease. Once your order is processed, we will send you a tracking number, allowing you to trace your package from our atelier to your doorstep.
Orders are typically shipped via the local postal service or UPS, depending on the destination. If shipped with the postal service, you can track your order using the tracking number provided on your country’s postal service website.Experience the anticipation with clarity and confidence, knowing exactly when your eyewear will arrive.
We offer fast, express shipping worldwide. Most orders are processed within 1-2 business days, and delivery times vary depending on your location and chosen shipping method.
Estimated delivery times:
United States & Canada → 5-7 business days
United Kingdom & Europe → 4-6 business days
United Arab Emirates → 5-7 business days
Rest of the World → 6-10 business days
Once your order ships, you’ll receive a tracking number to follow its journey. You can expect your new eyewear to arrive quickly and efficiently, so you can enjoy them sooner.
RETURNS, EXCHANGES & REFUNDS
Testing the content
You can return your order through the link below. We offer a 14-day return policy from the date of delivery.
Please note: all items must be in their original, unused condition with all tags, protective materials, and packaging (including cases and cloths) returned in perfect condition.
Return shipping costs are the responsibility of the customer and will not be covered by HILLS.
https://tracking.controlport.co.uk/e9ab6870/1882/return/3fb79b